Question 1

What is Oakdesk?

Accepted Answer

Oakdesk is an AI-powered business receptionist that answers calls, WhatsApp messages, emails, and other channels 24/7. It qualifies leads, books appointments, and feeds your CRM automatically.

Question 2

How long does set-up take?

Accepted Answer

Most businesses can get started in a few minutes, with a fuller setup usually completed the same day.

Question 3

What happens if a caller wants to talk to a human?

Accepted Answer

The AI can escalate the call or conversation to a person and pass over the context so the handoff feels seamless.

Question 4

How is Oakdesk priced?

Accepted Answer

Basic is R3,500 per month or R35,000 annually billed upfront. Pro is R6,500 per month or R65,000 annually billed upfront. Annual pricing is 10x the monthly rate.

Question 5

Can I cancel at any time?

Accepted Answer

Yes. You can cancel your subscription according to your billing terms without being locked into a long contract.